Workplace Diversity eLearning Course

The world is rapidly becoming more mobile and diverse, and with global communication and interaction, different cultures are learning the need to work together and understand each other. Diversity has taken on a new importance in the workplace and in our lives. This workshop will help you understand what diversity is all about, and how all of us can help create a more diverse world at work and at home.

This course has 12 Modules with reviews. Each Module should take at least 30 to 60 minutes for maximum benefit and all reviews and questions should be worked through.

This Course includes a Certificate.

Use your Talent to greatly improve your skills by embarking on our excellent eLearning Courses.

Module One: Getting Started
Workshop Objectives
Module Two: Understanding Diversity
Related Terms and Concepts
A Brief History
A Legal Overview
Module Two: Case Study
Module Two: Review Questions
Module Three: Understanding Stereotypes
Stereotypes vs. Biases
Identifying Your Baggage
Understanding What This Means
Module Three: Case Study
Module Three: Review Questions
Module Four: Breaking Down the Barriers
Changing Your Personal Approach
Encouraging Workplace Changes
Encouraging Social Changes
Module Four: Case Study
Module Four: Review Questions
Module Five: Verbal Communication Skills
Listening and Hearing; They Aren’t the Same Thing
Asking Questions
Communicating With Power
Module Five: Case Study
Module Five: Review Questions
Module Six: Non-Verbal Communication Skills
Body Language
The Signals You Send to Others
It’s Not What You Say, It’s How You Say It
Module Six: Case Study
Module Six: Review Questions
Module Seven: Being Proactive
Encouraging Diversity in the Workplace
Preventing Discrimination
Ways to Discourage Discrimination
Module Seven: Case Study
Module Seven: Review Questions
Module Eight: Coping with Discrimination
Identifying If You Have Been Discriminated Against
Methods of Reprisal
Choosing a Course of Action
Module Eight: Case Study
Module Eight: Review Questions
Module Nine: Dealing with Diversity Complaints as a Person
What to Do If You’re Involved in a Complaint
Understanding Your Role
Creating a Support System
Module Nine: Case Study
Module Nine: Review Questions
Module Ten: Dealing with Diversity Complaints as a Manager
Recording the Complaint
Identifying Appropriate Actions
Choosing a Path
Module Ten: Case Study
Module Ten: Review Questions
Module Eleven: Dealing with Diversity Complaints as an Organization
Receiving a Complaint
Choosing a Response
Learning from the Complaint
Module Eleven: Case Study
Module Eleven: Review Questions
Module Twelve: Wrapping Up
Words from the Wise