{"product_id":"sales-negotiation-skills-workshop","title":"Sales \u0026 Negotiation Skills Workshop","description":"\u003cdiv class=\"product-content sales-negotiation-skills-workshop\"\u003e\n\n  \u003ch2\u003eBuild rapport, close deals and negotiate with confidence.\u003c\/h2\u003e\n  \u003cp\u003eThe Sales \u0026amp; Negotiation Skills Workshop is a focused three-hour express training session designed for busy executives, sales professionals, account managers, secretaries and personal assistants who want to sharpen their selling and negotiation skills without committing to a full-day course.\u003c\/p\u003e\n  \u003cp\u003eDelivered as an online webinar or face-to-face workshop, the session runs from 09h00 to 12h00 and is packed with practical tools, techniques and language patterns delegates can apply on their very next call, meeting or pitch.\u003c\/p\u003e\n  \u003cp\u003eThis program is delivered using our proprietary \"\u003cstrong\u003ePowerSales\u003c\/strong\u003e\" training methodology, developed by The Voice Clinic to help sales and client-facing teams establish rapport quickly, communicate persuasively and close more deals with confidence.\u003c\/p\u003e\n\n  \u003ch3\u003eWho This Program Is For\u003c\/h3\u003e\n  \u003cp\u003eThis express workshop suits anyone whose role depends on persuading, influencing or negotiating with clients, colleagues or stakeholders. It is especially valuable for delegates who need fast, practical upskilling rather than a long-form training commitment.\u003c\/p\u003e\n  \u003cul\u003e\n    \u003cli\u003eSales teams and individual sales professionals\u003c\/li\u003e\n    \u003cli\u003eAccount managers and business development executives\u003c\/li\u003e\n    \u003cli\u003eExecutives, directors and senior managers who negotiate regularly\u003c\/li\u003e\n    \u003cli\u003eSecretaries, personal assistants and office managers who liaise with clients\u003c\/li\u003e\n    \u003cli\u003eEntrepreneurs and business owners selling their own products or services\u003c\/li\u003e\n    \u003cli\u003eCustomer service and client-facing staff\u003c\/li\u003e\n    \u003cli\u003eAnyone who wants to improve their persuasion, rapport and closing skills\u003c\/li\u003e\n  \u003c\/ul\u003e\n\n  \u003ch3\u003eWhat You Will Learn\u003c\/h3\u003e\n  \u003cp\u003eThe workshop is structured around the core skills that separate effective negotiators and salespeople from average ones. Each section blends short teaching with practical exercises so delegates leave with techniques they can use immediately.\u003c\/p\u003e\n\n  \u003ch4\u003eEstablishing Rapport\u003c\/h4\u003e\n  \u003cp\u003eLearn how to build instant rapport with clients and counterparts using voice, language and body language. Rapport is the foundation of every successful sale and negotiation.\u003c\/p\u003e\n\n  \u003ch4\u003eThe Professional Sales Process\u003c\/h4\u003e\n  \u003cp\u003eUnderstand the structured sales process from first contact to close, and how to move a prospect through each stage with confidence and credibility.\u003c\/p\u003e\n\n  \u003ch4\u003eNegotiation Techniques and Hooks\u003c\/h4\u003e\n  \u003cp\u003eDiscover the key techniques that experienced negotiators use to \"hook\" a client's attention, frame the conversation and steer it toward a positive outcome.\u003c\/p\u003e\n\n  \u003ch4\u003eVocabulary and Sales Buzz Words\u003c\/h4\u003e\n  \u003cp\u003eBuild a powerful working vocabulary of words and phrases proven to influence buying decisions, and learn which words to avoid because they trigger resistance.\u003c\/p\u003e\n\n  \u003ch4\u003ePositive Reinforcement and Persuasion\u003c\/h4\u003e\n  \u003cp\u003eApply positive reinforcement techniques that keep the client engaged, build trust through the conversation and create momentum toward a yes.\u003c\/p\u003e\n\n  \u003ch4\u003eVocal Clarity and Dynamism\u003c\/h4\u003e\n  \u003cp\u003eUse voice, pace and tone to project confidence, hold attention and convey authority on calls, in meetings and during presentations.\u003c\/p\u003e\n\n  \u003ch4\u003eClosing the Deal\u003c\/h4\u003e\n  \u003cp\u003eLearn proven closing techniques, how to ask for the business directly, and how to handle the final objections that often stand between a strong conversation and a signed agreement.\u003c\/p\u003e\n\n  \u003ch4\u003eThinking on Your Feet\u003c\/h4\u003e\n  \u003cp\u003eDevelop the mental agility to respond to unexpected questions, push-back and objections without losing composure or control of the conversation.\u003c\/p\u003e\n\n  \u003ch3\u003eProgram Structure\u003c\/h3\u003e\n  \u003cp\u003eThe Sales \u0026amp; Negotiation Skills Workshop is a three-hour express session running from 09h00 to 12h00, delivered either online as a live webinar or face-to-face at our branches in Johannesburg, Pretoria, Cape Town and Durban. The compact format is designed for busy professionals who need a fast, high-impact skills upgrade. Custom dates can be arranged for in-house company workshops.\u003c\/p\u003e\n  \u003cp\u003eSessions may include:\u003c\/p\u003e\n  \u003cul\u003e\n    \u003cli\u003eLive demonstrations and worked examples from experienced facilitators\u003c\/li\u003e\n    \u003cli\u003ePractical role plays and negotiation simulations\u003c\/li\u003e\n    \u003cli\u003eVoice and vocal clarity exercises tailored to sales conversations\u003c\/li\u003e\n    \u003cli\u003eRapport-building techniques and language patterns\u003c\/li\u003e\n    \u003cli\u003eObjection handling and closing technique practice\u003c\/li\u003e\n    \u003cli\u003eGroup discussion and personalised feedback\u003c\/li\u003e\n    \u003cli\u003eKey vocabulary, buzz words and phrasing drills\u003c\/li\u003e\n    \u003cli\u003eAction planning so delegates leave with immediate next steps\u003c\/li\u003e\n  \u003c\/ul\u003e\n  \u003cp\u003eThe program includes all coaching, a comprehensive training manual, a Voice Clinic pen and a certificate of achievement.\u003c\/p\u003e\n\n  \u003ch3\u003eResults You Can Expect\u003c\/h3\u003e\n  \u003cp\u003eDelegates who complete the program often experience:\u003c\/p\u003e\n  \u003cul\u003e\n    \u003cli\u003eFaster, easier rapport with clients, prospects and colleagues\u003c\/li\u003e\n    \u003cli\u003eA measurable improvement in sales conversion and closing rates\u003c\/li\u003e\n    \u003cli\u003eGreater confidence handling objections and difficult conversations\u003c\/li\u003e\n    \u003cli\u003eA sharper, more persuasive use of language and vocabulary\u003c\/li\u003e\n    \u003cli\u003eImproved vocal clarity, presence and authority on calls and in meetings\u003c\/li\u003e\n    \u003cli\u003eBetter preparation and structure going into every negotiation\u003c\/li\u003e\n    \u003cli\u003eRenewed energy and enthusiasm for selling and client engagement\u003c\/li\u003e\n  \u003c\/ul\u003e\n\n  \u003ch3\u003eWhy Choose The Voice Clinic\u003c\/h3\u003e\n  \u003cp\u003eThe Voice Clinic has been helping professionals strengthen their voice, confidence and communication skills since 1988. Training is delivered by qualified facilitators with diplomas, degrees and doctorates, and up to 30 years of experience in voice, psychology, sales performance and negotiation. The Voice Clinic is also a B-BBEE Level 2 Value Added Supplier.\u003c\/p\u003e\n  \u003cp\u003eYou benefit from:\u003c\/p\u003e\n  \u003cul\u003e\n    \u003cli\u003eMore than three decades of proven training expertise\u003c\/li\u003e\n    \u003cli\u003eExpert facilitators with deep sales and communication backgrounds\u003c\/li\u003e\n    \u003cli\u003eA proprietary methodology refined across thousands of delegates\u003c\/li\u003e\n    \u003cli\u003eFlexible delivery online or face-to-face at major branches\u003c\/li\u003e\n    \u003cli\u003ePractical, immediately applicable tools rather than theory\u003c\/li\u003e\n  \u003c\/ul\u003e\n\n  \u003ch3\u003eFrequently Asked Questions\u003c\/h3\u003e\n\n  \u003ch4\u003eHow long is the program?\u003c\/h4\u003e\n  \u003cp\u003eThe workshop is a focused three-hour express session, running from 09h00 to 12h00 in a single morning.\u003c\/p\u003e\n\n  \u003ch4\u003eIs this coaching personalised?\u003c\/h4\u003e\n  \u003cp\u003eYes. The workshop is delivered in small groups with hands-on facilitation, role plays and personalised feedback, and can be customised as an in-house workshop tailored to your team's products, market and sales context.\u003c\/p\u003e\n\n  \u003ch4\u003eIs this suitable for sales teams and corporate groups?\u003c\/h4\u003e\n  \u003cp\u003eYes. The workshop is ideal for sales teams, account management teams and customer-facing groups, and is regularly booked by companies as a fast, cost-effective team upskilling intervention.\u003c\/p\u003e\n\n  \u003ch4\u003eWill this help with closing more deals?\u003c\/h4\u003e\n  \u003cp\u003eYes. The workshop concentrates on the practical skills that directly affect conversion, including rapport, language, objection handling and closing techniques, so delegates can apply what they learn immediately.\u003c\/p\u003e\n\n  \u003ch4\u003eIs online training available?\u003c\/h4\u003e\n  \u003cp\u003eYes. The program is available for both face-to-face and online training.\u003c\/p\u003e\n\n  \u003ch4\u003eWhere is the training delivered?\u003c\/h4\u003e\n  \u003cp\u003eTraining is available in Johannesburg, Pretoria, Cape Town and Durban, as well as online via your preferred virtual platform.\u003c\/p\u003e\n\n  \u003ch4\u003eWhat is included in the program?\u003c\/h4\u003e\n  \u003cp\u003eThe program includes all coaching, a comprehensive training manual, a Voice Clinic pen and a certificate of achievement.\u003c\/p\u003e\n\n  \u003ch3\u003eSharpen your sales edge in a single morning.\u003c\/h3\u003e\n  \u003cp\u003eEnrol in the Sales \u0026amp; Negotiation Skills Workshop today and give your team the rapport, persuasion and closing skills they need to win more business.\u003c\/p\u003e\n\n\u003c\/div\u003e","brand":"The Voice Clinic™","offers":[{"title":"Face to Face - Johannesburg \/ 8 Oct 2026","offer_id":40544249970803,"sku":"","price":7475.0,"currency_code":"ZAR","in_stock":true},{"title":"Face to Face - Cape Town \/ 8 Oct 2026","offer_id":40544250003571,"sku":"","price":7475.0,"currency_code":"ZAR","in_stock":true},{"title":"Face to Face - Pretoria \/ 8 Oct 2026","offer_id":40544250036339,"sku":"","price":7475.0,"currency_code":"ZAR","in_stock":true},{"title":"Face to Face - Durban \/ 8 Oct 2026","offer_id":40544250069107,"sku":"","price":7475.0,"currency_code":"ZAR","in_stock":true},{"title":"Zoom National \/ International \/ 8 Oct 2026","offer_id":41017680298099,"sku":"","price":7475.0,"currency_code":"ZAR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0182\/3285\/files\/Sales_NegotiationSkillsWorkshop.png?v=1778828235","url":"https:\/\/www.thevoiceclinic.co.za\/products\/sales-negotiation-skills-workshop","provider":"The Voice Clinic™","version":"1.0","type":"link"}