You hear the sound of your voice on the answering machine or voicemail and you are appalled by what you hear. Do you really sound like that?
“The good news is that you probably sound a lot better than what you hear on a tape. There are two reasons for this, says Monique Harrisberg, doyen of voice training in South Africa and CEO of The Voice Clinic, an international communication training company. “People are use to talking to other people, not to a machine. Without the human interface, we tend to lose our natural rhythms and intonations. We aren’t aware of how much the presence of the other person influences how to speak and that we only discover when we hear a recording,” Harrisberg explains.
Another reason is that the human voice needs a much wider band-pass than electronic devices give it; thus, there is greater complexity and resonance in your voice as it is heard in the air. “Telephonic devices pass only what is absolutely necessary for intelligibility,” she says.
If you are really interested in finding out how you sound when you talk to people, you need to do the following:
Research shows that only 7% of a person’s verbal and non-verbal communication comes from the actual intended words that are spoken, 55% from image and language and 38% by the tone of a person’s voice (sincere, happy, angry, etc).
“Too many people don’t come across the way that they intend to and for most of them this revelation comes as a total surprise,” Harrisberg concludes.
Call the Voice Clinic today to arrange a free assessment of your voice or visit our website www.thevoiceclinic.co.za to your book your assessment online.