FAQ

FREQUENTLY ASKED QUESTIONS:

Is it safe to purchase online?

Yes, The Voice Clinic store is certified Level 1 PCI DSS compliant. The Voice Clinic is very serious about securely hosting the online store and have invested significant time and money to certify that the solution is PCI compliant. From annual on-site assessments validating compliance to continuous risk management, we work really hard to ensure The Voice Clinic online shopping software and ecommerce hosting is secure.

Is this tax-deductible?

Yes, in most cases you should be able to claim up to 80% or more back. Keep your invoice and hand it to your tax advisor/consultant to claim it back under education or training development. You may also be able to claim the full 15% VAT back, especially if this is a business expense.

Will my personal training requirements be met?

Absolutely, much of The Voice Clinic training is either one on one, individual or conducted in small groups; customised and directly addressing all of your voice, communication and confidence needs.

Is a small group and individual training better than attending a large conference?

Yes, evidence has shown that individual and small group training is more customised and can focus on your exact personal & business needs and fix problem areas much faster.

What if I don’t like my facilitator?

No problem - we will immediately reassign you with one of our other expert facilitators, however, this hardly ever happens.

Are your Facilitators Qualified?

At The Voice Clinic, Internationally Trained, Professional Voice Coaches and Facilitators with over 580 years Combined Experience, are Committed to Delivering Programmes that Guarantee Exceptional Outcomes for Clients who Seek to Improve their Presentation and Language Skills.

Harvard University; Masters of Drama
San Francisco State University: BA Drama
University of Pretoria
BA Drama
University of Cape Town
Bachelor in Arts (Drama)
Performer's Diploma (Speech & Drama)
University of Cape Town
Performer's Diploma (Speech & Drama)
University of Kwazulu-Natal
Bachelor of Arts (English/Linguistics
BA Honours (Linguistics)
Unisa: Post Graduate Certificate of Education
Rhodes University; Bachelor of Arts
University of South Africa: Bachelor of Arts
University of Witwatersrand; Bachelor of Arts, Bachelor of Education, Master of Education, Ph. D (Doctor of Philosophy in Education)
University of Cape Town; Bachelor of Arts in Drama and Sociology

What if I can’t make an appointment?

Simply reschedule 48 hours in advance.

Why should I invest in training rather than buying a new outfit or household item?

By investing in your own development you will acquire the skills to negotiate an improved career prospect, a higher salary, sell more and thus increase your earning power on a more permanent basis. Once your earning power increases, you can then go and buy whatever your heart desires.

Will my voice improve?

It’s impossible for it not to improve with individualised, personal training. Your voice and confidence should improve by a minimum of 75% and sometimes up to 90%.

Who else has attended this training?

Well known sports stars, media presenters, political figures and successful business people, as well as private individuals. We train anyone from the age of 80 down to 8 years of age - from C.E.O.’s to home executives, etc.

Why The Voice Clinic?

We’re the first Voice and Communication Skills Training company in South Africa - founded in 1988.
We are a BEE Level 2 organisation and a value added supplier.
We incorporated The Stress Clinic - focussing on Mindfulness techniques since 2001.
We have the first online payment gateway for instant enrolment on our website, saving you time and money.
We are the first training organisation to have introduced and trademarked our unique Express Workshops - training which is quick, cost effective and inspiring.
We are the first training organisation to have introduced - newly hot off the press - TEENSPEAK HOLIDAY CAMP programmes for our youth. This is in response to parents having asked us for programmes to assist their children in speaking better. Access our website for more information.
We are the first training organisation to have extended Individual Voice & Pronunciation training programmes (12 weeks of individual training), for our second language English Speakers in order to improve their pronunciation and confidence with regard to English Vocabulary and Articulation.
We are the first training organisation to have had Endorsements of our training and to have trained some of SA’s Top Sports Ambassadors, Radio Presenters, DJ’s, Captains of industry and Political Leaders.
We are the first training organisation to have conducted Free Voice assessments for all clients, plus providing pre and post voice reports.
We are the first training organisation to have Guaranteed our Training Programmes
We are the first training organisation to have provided Voice Skype Training for our international and rural clients
We are the first training organisation to have introduced CD Voice Support Programmes, by way of our unique Powerspeaking Formula CD - as early as 1990.
Our book,Make Yourself Heard, published by Random House - is the ultimate guide book covering all areas related to Voice, Image, Confidence, Self Esteem and Stress Management.

What if I have different training needs compared to other people?

We design programmes according to YOUR needs - so if you need something specific and/or customised - let us know and we will create it for you!