Jhb-Pta-Ct-Dbn-Skype/Zoom - The Voice Clinic Level 2 BBBEE - All Content Copyright TVC 2022


Group Telepersonality Program (Price Per Delegate)

Need an Extended Payment Plan? Select PayFlex or alternatively, TymeBank or MobiCred via PayFast on Checkout.

Call Centre Customer Service Training!

Do your Contact Centre Operators need to sound Professional?

Enrol Now & Get Your Free Pronunciation ePointers

Duration: 2 Day Course.

Minimum 10, Max 16 Delegates:

Presented by Qualified, Expert, Facilitators.
All our Facilitators have Diplomas, Degrees and Doctorates with up to 30 years experience in Voice, Psychology and Performance.

Course Content:

✔ Answer Calls Promptly
✔ Speak Clearly
✔ Improve Accent & Pronunciation
✔ Handle Irate Callers Efficiently
✔ Provide Customer Service Excellence
✔ Have a Confident Vocal Image
✔ Sound Enthusiastic
✔ Project a Positive Image of the Organisation
✔ Relaxation and De-stressing the voice
✔ Resonance & Vocal Projection
✔ Vocal Pitch and Variety
    Inclusive of: Training Manual, Voice Clinic Pen, Lunch & Refreshments, Powerspeaking Kit & Certificate of Completion.

    The Voice Clinic is a B-BBEE LEVEL 2 Value Added Supplier

    All Content © 2024 The Voice Clinic™

    Customer Reviews

    Based on 10 reviews
    Warthieya Gamba
    Exceptional Program!

    I've learned how consultants experience challenges and coping mechanisms

    Tashreeq Fagodien
    100 stars!

    Professionally, how to speak/handle and deal with clients, no matter the query.

    Gawa Ahjum
    Thank you!

    I have grown in terms of knowledge (skills) and confidence

    Palisa Tlale
    Exceptional Program!

    The program was great in teaching me tools to take with me into the job, breathing, pausing, focus etc.

    Zizipho Dweba
    Awesome Program

    I have learnt about my flaws in tele-personality and how to fix them