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The Sales & Negotiation Skills Training Program is designed to help professionals, sales teams and client-facing employees improve the way they communicate, present value, handle objections and close opportunities. Successful selling is not only about having a strong product or service. It is about understanding your client, asking the right questions, building trust, presenting solutions clearly and negotiating in a way that creates confidence and commitment.
Through practical training, role play and expert facilitation, delegates learn how to communicate more persuasively, manage sales conversations more effectively and approach negotiation situations with greater confidence and professionalism. Whether you are selling products, services, ideas or solutions, this program provides the tools needed to strengthen client engagement, improve sales communication and achieve better business outcomes.
This program is delivered using our proprietary "PowerSales" training methodology, developed by The Voice Clinic to help sales professionals and client-facing teams communicate, influence and negotiate with measurable impact.
This training is ideal for individuals and teams who need to sell, influence, persuade, present or negotiate as part of their professional role.
Delegates typically include:
Over the course of the program, delegates develop practical sales communication and negotiation skills that can be applied immediately in real-world client interactions.
Learn how to communicate clearly, professionally and persuasively during sales conversations, meetings and client engagements.
Develop the ability to create stronger connections with clients through effective listening, questioning and professional communication.
Learn how to identify client pain points, ask better questions and position your product or service as a relevant solution.
Understand how to communicate value clearly so clients can recognise the practical benefits of what you are offering.
Develop techniques to respond to objections with confidence, clarity and composure without becoming defensive.
Learn how to approach negotiations with structure, confidence and professionalism while working towards positive outcomes.
Strengthen your ability to guide conversations towards clear next steps, decisions and successful sales outcomes.
Improve the way you present yourself through stronger body language, vocal energy, confidence and professionalism.
The program is delivered as a practical 1-day group training course. The training is interactive and focuses on real-world sales and negotiation situations so that delegates can apply what they learn in a practical, meaningful way.
Sessions may include:
The program includes all coaching, a comprehensive training manual, a Voice Clinic pen and a certificate of achievement.
Delegates who complete the program often experience:
The Voice Clinic has been helping professionals, teams and organisations strengthen their voice, confidence and communication skills since 1988. Training is delivered by qualified facilitators with diplomas, degrees and doctorates, and up to 30 years of experience in voice, psychology, performance and sales communication. The Voice Clinic is also a B-BBEE Level 2 Value Added Supplier.
You benefit from:
The program is delivered as a 1-day group training course, with the option to extend or customise the format for larger teams or specific corporate requirements.
Yes. Although the program is delivered in a group format, facilitators provide individual feedback to delegates during role play, objection-handling exercises and negotiation scenarios.
Yes. The program is ideal for sales representatives, account managers, business development professionals and any team that engages directly with clients.
Yes. Delegates learn practical techniques to communicate value, handle objections and guide conversations towards clear next steps, which supports stronger conversion and closing outcomes.
Yes. The program is available for both face-to-face and online training.
Training is available in Johannesburg, Pretoria, Cape Town and Durban, as well as online via your preferred virtual platform.
The program includes all coaching, a comprehensive training manual, a Voice Clinic pen and a certificate of achievement.
Enrol in the Sales & Negotiation Skills Training Program today and equip your team with the practical skills needed to communicate with purpose, negotiate with impact and close with confidence.
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