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Telepersonality Express Workshop

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Telepersonality - Call Centre Customer Service Training!

Do your Contact Centre Operators need to sound professional?

Duration: 1/2 Day Workshop

Our Workshop runs from 9h00 AM - 12h00 PM. 

Presented by Qualified, Expert, Facilitators.
All our Facilitators have Diplomas, Degrees and Doctorates with up to 30 years of experience in Voice, Psychology and Performance.

Course Content:

✔ Answer Calls Promptly
✔ Speak Clearly
✔ Improve Accent & Pronunciation
✔ Handle Irate Callers Efficiently
✔ Provide Customer Service Excellence
✔ Have a Confident Vocal Image
✔ Sound Enthusiastic
✔ Project a Positive Image of the Organisation
✔ Relaxation and De-stressing the voice
✔ Resonance & Vocal Projection
✔ Vocal Pitch and Variety

    The Voice Clinic is a B-BBEE LEVEL 2 Value Added Supplier

    All Content © 2024 The Voice Clinic™

    Customer Reviews

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    L
    Linda Reichel
    Fantastic Program

    It gives me confidence to speak up, now that I know how to pronounce my words better

    C
    Courtney Files
    The Voice Clinic are stars

    Thank you The Voice Clinic for everything. I am a changed women because of you!

    D
    Darren Prime
    Thank you

    This workshop has exceeded my expectations. Thank you!

    L
    Leon Epson
    Amazing Program!

    Thank you from the bottom of my heart

    C
    Candi Harrison
    1 million stars

    I can not recommend this Workshop enough. You have really changed my life!

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