Jhb-Pta-Ct-Dbn-Skype/Zoom - The Voice Clinic Level 2 BBBEE - All Content Copyright TVC 2022
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This Course teaches Agents to Maximise Positive Stress and Minimise Negative Stress. This Course will demonstrate a three option method for addressing any stressful situation as well as a toolbox of Personal Skills using various routines, techniques and a stress logging system. This Course will teach Agents how to establish a Support System and Plan, which will include identifying Stressors and creating new Successful Habits.
Welcome to the Stress Management eLearning Course. Positive and negative stress is a constant influence on all of our lives. The trick is to maximize the positive stress and to minimize the negative stress. This workshop will give you a three-option method for addressing any stressful situation, as well as a toolbox of personal skills, including using routines, relaxation techniques, and a stress log system.
This course has 12 Modules with reviews. Each Module should take at least 30 to 60 minutes for maximum benefit and all reviews and questions should be worked through.
This Course includes a Certificate.
Use your Talent to greatly improve your skills by embarking on our excellent eLearning Courses.
Module One: Getting Started
Course Objectives
Pre-Assignment Review
Module Two: Understanding Stress
What is Stress?
What is Eustress?
Understanding the Triple “A” Approach
Case Study
Module Two Review Questions
Module Three: Creating a Stress-Reducing Lifestyle
Eating Properly
Exercising Regularly
Sleeping Well
Case Study
Module Three Review Questions
Module Four: Altering the Situation
The First A
Identifying Appropriate Situations
Creating Effective Actions
Case Study
Module Four Review Questions
Module Five: Avoiding the Situation
The Second A
Identifying Appropriate Situations
Creating Effective Actions
Case Study
Module Five Review Questions
Module Six: Accepting the Situation
The Third A
Identifying Appropriate Situations
Creating Effective Actions
Case Study
Module Six Review Questions
Module Seven: Using Routines to Reduce Stress
Planning Meals
Organizing Chores
Using a To-Do List
Case Study
Module Seven: Review Questions
Module Eight: Environmental Relaxation Techniques
Finding a Sanctuary
Using Music
Seeing the Humor
Case Study
Module Eight: Review Questions
Module Nine: Physical Relaxation Techniques
Soothing Stretches
Deep Breathing
Tensing and Relaxing
Meditation
Case Study
Module Nine: Review Questions
Module Ten: Coping with Major Events
Establishing a Support System
Creating a Plan
Knowing When to Seek Help
Case Study
Module Ten: Review Questions
Module Eleven: Our Challenge to You
Creating a Stress Log
Week One: Recording Events
Week Two: Identifying Stressors and Creating a Plan
Week Three: Creating New Habits
Reviewing and Evaluating
Case Study
Module Eleven: Review Questions
Module Twelve: Wrapping Up
Words from the Wise
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This is a must-do course for anyone that feels overwhelmed by the challenges we face on a daily basis. Such a pleasure working through this course.
Face to Face Training
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