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Welcome to the Assertiveness and Self-Confidence eLearning Course! Assertiveness and self-confidence are comprised of important Interpersonal Communications Skills and techniques that can be learned and practised. This course will provide you with many tips, techniques, and opportunities to improve your own skills in Assertiveness and will boost your Self- Confidence as a result in all areas of your life.
This course has 12 Modules with reviews. Each Module should take at least 30 to 60 minutes for maximum benefit and all reviews and questions should be worked through.
This Course includes a Certificate.
Use your Talent to greatly improve your skills by embarking on our excellent eLearning Courses.
Module One: Getting Started Workshop Objectives Module Two: What Does Self-Confidence Mean To You? What is Assertiveness? What is Self-Confidence? The Four Styles Case Study Module Two: Review Questions Module Three: Obstacles to Our Goals Types of Negative Thinking Case Study Personal Application Case Study Module Three: Review Questions Module Four: Communication Skills Listening and Hearing; They Aren’t the Same Thing Asking Questions Body Language Case Study Module Four: Review Questions Module Five: The Importance of Goal Setting Why Goal Setting is Important Setting SMART Goals Our Challenge to You Case Study Module Five: Review Questions Module Six: Feeling the Part Identifying Your Worth Creating Positive Self-Talk Identifying and Addressing Strengths and Weaknesses Case Study Module Six: Review Questions Module Seven: Looking the Part The Importance of Appearance The Role of Body Language First Impressions Count Case Study Module Seven: Review Questions Module Eight: Sounding the Part It’s How You Say It Sounding Confident Using “I” Messages Case Study Module Eight: Review Questions Module Nine: Powerful Presentations What to Do When You’re on the Spot Using STAR to Make Your Case Case Study Module Nine: Review Questions Module Ten: Coping Techniques Building Rapport Expressing Disagreement Coming to Consensus Case Study Module Ten: Review Questions Module Eleven: Dealing with Difficult Behavior Dealing with Difficult Situations Key Tactics Case Study Module Eleven: Review Questions Module Twelve: Wrapping Up Words from the Wise