Jhb-Pta-Ct-Dbn-Skype/Zoom - The Voice Clinic Level 2 BBBEE - All Content Copyright TVC 2022


Emotional & Cultural Intelligence eLearning Micro Course

Need an Extended Payment Plan? Select PayFlex or alternatively, TymeBank or MobiCred via PayFast on Checkout.

VAT included

We tend to measure intelligence with things like academic grades, IQ, or the ability to solve complicated math problems. But intelligence isn’t just about being good at exams or having superhuman math skills. Did you know that a large part of intelligence is about reading emotions and adapting to culture?

In the workplace, reading emotions and adapting to cultural differences helps teams work together more effectively, leading to increased performance and productivity. So, being able to understand and organize emotions is a vital skill. As businesses become more diverse, cultural intelligence is now an essential tool which, if mastered, will improve your personal and work relationships.

By the end of this course, you’ll be able to:

• Understand what emotional intelligence (EQ) is
• Understand what cultural intelligence (CQ) is
• Define how they coincide
• Identify why they’re important for business
• Improve your EQ and CQ skills

Why take this course?

For leaders, using and modeling good EQ and CQ skills is an essential part of keeping your team on track. If you’re new to leadership or more experienced but want to refresh, this course will help. It will explain what emotional and cultural intelligence are, how they coincide, and how using them benefits your business. It will also give you some useful advice on improving your skills.

Four modules with review, approximately 20 minutes.

This Course includes a Certificate.

Use your Talent to greatly improve your skills by embarking on our excellent eLearning Courses.

All Content © 2024 The Voice Clinic™

Customer Reviews

Based on 1 review
Pinky Abrahams
Course review

Although this is a short program it show the importance in SA of all of us being able to rise above the barriers that we face. I found the points important for my community life as well as learning how to deal with work issues between groups