Welcome to the Negotiation Skills workshop. Although people often think of boardrooms, suits, and million-dollar deals when they hear the word “negotiation,” the truth is that we negotiate all the time. For example, have you ever: • Decided where to eat with a group of friends? • Decided on who does which task within your family? • Asked your boss for a raise? These are all situations that involve negotiating! This workshop will give participants an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.
This course has 12 Modules with reviews. Each Module should take at least 30 to 60 minutes for maximum benefit and all reviews and questions should be worked through.
This Course includes a Certificate.
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Negotiation Skills - selected example key Modules
Types of Negotiations
The Three Phases
Skills for Successful Negotiating
Establishing Your WATNA and BATNA
The Negotiation Process
How to Break an Impasse
About Mutual Gain
Negotiating Outside the Boardroom
Negotiating via Telephone
Negotiating via Email
Choosing the Negotiating Team
Module One: Getting Started Workshop Objectives Pre-Assignment Review Module Two: Understanding Negotiation Types of Negotiations The Three Phases Skills for Successful Negotiating Module Three: Getting Prepared Establishing Your WATNA and BATNA Identifying Your WAP Identifying Your ZOPA Personal Preparation Module Four: Laying the Groundwork Setting the Time and Place Establishing Common Ground Creating a Negotiation Framework The Negotiation Process Module Five: Phase One — Exchanging Information Getting Off on the Right Foot What to Share What to Keep to Yourself Module Six: Phase Two — Bargaining What to Expect Techniques to Try How to Break an Impasse Module Seven: About Mutual Gain Three Ways to See Your Options About Mutual Gain Creating a Mutual Gain Solution What Do I Want? What Do They Want? What Do We Want? Module Eight: Phase Three — Closing Reaching Consensus Building an Agreement Setting the Terms of the Agreement Module Nine: Dealing with Difficult Issues Being Prepared for Environmental Tactics Dealing with Personal Attacks Controlling Your Emotions Deciding When It’s Time to Walk Away Module Ten: Negotiating Outside the Boardroom Adapting the Process for Smaller Negotiations Negotiating via Telephone Negotiating via Email Module Eleven: Negotiating on Behalf of Someone Else Choosing the Negotiating Team Covering All the Bases Dealing with Tough Questions Module Twelve: Wrapping Up Words from the Wise
Please note: If a selected date is unavailable, try choosing an alternate date or location.