JHB-PTA-CT-DBN-SKYPE/ZOOM - THE VOICE CLINIC LEVEL 2 BBBEE - ALL CONTENT COPYRIGHT TVC 2021

Telepersonality Express Workshop Webinar

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Location
Date

Call Centre Customer Service Training!

Do your Contact Centre Operators need to sound professional?

Duration: 1 Day Webinar

Our Webinar runs from 9h00 AM - 12h00 PM. 

Presented by Qualified, Expert, Facilitators.
All our Facilitators have Diplomas, Degrees and Doctorates with up to 30 years experience in Voice, Psychology and Performance.

Course Content:

✔ Answer Calls Promptly
✔ Speak Clearly
✔ Improve Accent & Pronunciation
✔ Handle Irate Callers Efficiently
✔ Provide Customer Service Excellence
✔ Have a Confident Vocal Image
✔ Sound Enthusiastic
✔ Project a Positive Image of the Organisation
✔ Relaxation and De-stressing the voice
✔ Resonance & Vocal Projection
✔ Vocal Pitch and Variety

    The Voice Clinic is a B-BBEE LEVEL 2 Value Added Supplier

    All Content © 2021 The Voice Clinic™

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