Ten Soft Skills You Need eLearning Course

Soft skills are those skills which allow us to effectively work with others. No matter what your position, organization, or industry, you work with people! Taking the time to build effective soft skills can contribute to a more efficient, more harmonious, and more productive workplace, as well as to your own overall job happiness and satisfaction. In this course you will learn Ten (10) Important Soft Skills that you should acquire.

This course has 12 Modules with reviews. Each Module should take at least 30 to 60 minutes for maximum benefit and all reviews and questions should be worked through.

This Course includes a Certificate.

Use your Talent to greatly improve your skills by embarking on our excellent eLearning Courses.

Module One: Getting Started
Workshop Objectives
Module Two: What are Soft Skills?
Definition of Soft Skills
Empathy and the Emotional Intelligence Quotient
Professionalism
Learned vs. Inborn Traits
Case Study
Module Two: Review Questions
Module Three: Communication
Ways We Communicate
Improving Nonverbal Communication
Listening
Openness and Honesty
Case Study
Module Three: Review Questions
Module Four: Teamwork
Identifying Capabilities
Get Into Your Role
Learn the Whole Process
The Power of Flow
Case Study
Module Four: Review Questions
Module Five: Problem-Solving
Define the Problem
Generate Alternative Solutions
Evaluate the Plans
Implementation and Re-Evaluation
Case Study
Module Five: Review Questions
Module Six: Time Management
The Art of Scheduling
Prioritizing
Managing Distractions
The Multitasking Myth
Case Study
Module Six: Review Questions
Module Seven: Attitude and Work Ethic
What Are You Working For?
Caring for Others vs Caring for Self
Building Trust
Work Is Its Own Reward
Case Study
Module Seven: Review Questions
Module Eight: Adaptability/Flexibility
Getting Over the Good Old Days Syndrome
Changing to Manage Process
Changing to Manage People
Showing You’re Worth Your Weight in Adaptability
Case Study
Module Eight: Review Questions
Module Nine: Self-Confidence (Owning It)
Confident Traits
Self-Questionnaire
Surefire Self-Confidence Building Tactics
Build Up Others
Case Study
Module Nine: Review Questions
Module Ten: Ability to Learn
Wow, You Mean I’m Not Perfect?
Listen with an Open Mind
Analyze and Learn
Clear the Air and Don’t Hold Any Grudges
Case Study
Module Ten: Review Questions
Module Eleven: Networking
Redefine Need
Identifying Others’ Interests
Reach Out
When to Back Off
Case Study
Module Eleven: Review Questions
Module Twelve: Wrapping Up
Words from the Wise