The Best Investment you can Make, is in the Way you and your team Speak!
Need an Extended Payment Plan? Select PayFlex or alternatively, TymeBank or MobiCred via Payfast on Checkout.
Soft skills are those skills which allow us to effectively work with others. No matter what your position, organization, or industry, you work with people! Taking the time to build effective soft skills can contribute to a more efficient, more harmonious, and more productive workplace, as well as to your own overall job happiness and satisfaction. In this course you will learn Ten (10) Important Soft Skills that you should acquire.
This course has 12 Modules with reviews. Each Module should take at least 30 to 60 minutes for maximum benefit and all reviews and questions should be worked through.
This Course includes a Certificate.
Use your Talent to greatly improve your skills by embarking on our excellent eLearning Courses.
Module One: Getting Started Workshop Objectives Module Two: What are Soft Skills? Definition of Soft Skills Empathy and the Emotional Intelligence Quotient Professionalism Learned vs. Inborn Traits Case Study Module Two: Review Questions Module Three: Communication Ways We Communicate Improving Nonverbal Communication Listening Openness and Honesty Case Study Module Three: Review Questions Module Four: Teamwork Identifying Capabilities Get Into Your Role Learn the Whole Process The Power of Flow Case Study Module Four: Review Questions Module Five: Problem-Solving Define the Problem Generate Alternative Solutions Evaluate the Plans Implementation and Re-Evaluation Case Study Module Five: Review Questions Module Six: Time Management The Art of Scheduling Prioritizing Managing Distractions The Multitasking Myth Case Study Module Six: Review Questions Module Seven: Attitude and Work Ethic What Are You Working For? Caring for Others vs Caring for Self Building Trust Work Is Its Own Reward Case Study Module Seven: Review Questions Module Eight: Adaptability/Flexibility Getting Over the Good Old Days Syndrome Changing to Manage Process Changing to Manage People Showing You’re Worth Your Weight in Adaptability Case Study Module Eight: Review Questions Module Nine: Self-Confidence (Owning It) Confident Traits Self-Questionnaire Surefire Self-Confidence Building Tactics Build Up Others Case Study Module Nine: Review Questions Module Ten: Ability to Learn Wow, You Mean I’m Not Perfect? Listen with an Open Mind Analyze and Learn Clear the Air and Don’t Hold Any Grudges Case Study Module Ten: Review Questions Module Eleven: Networking Redefine Need Identifying Others’ Interests Reach Out When to Back Off Case Study Module Eleven: Review Questions Module Twelve: Wrapping Up Words from the Wise