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Workplace Violence eLearning Course

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This important course discusses Workplace Violence. Workplace Violence is illegal and destructive to any business. It is important to treat everyone in the workplace with respect and dignity. Workplace harassment must be identified, discouraged, and prevented in order to keep a hostile work environment from developing. Left unchecked, simple disagreements can escalate into Workplace violence. Workplace violence training is absolutely essential to the welfare of all businesses and their employees, and indeed even to community and home life.

This course has 12 Modules with reviews. Each Module should take at least 30 to 60 minutes for maximum benefit and all reviews and questions should be worked through.

This Course includes a Certificate.

Use your Talent to greatly improve your skills by embarking on our excellent eLearning Courses.

Module One: Getting Started
Workshop Objectives
Module Two: What Is Workplace Harassment?
How to Identify
Costs to Your Business
Legal
Psychological
Module Two: Review Questions
Module Three: Identifying the Bully
Abusive Workplace Behaviors
Bullying and Personality Disorders
Narcissism
Module Three: Review Questions
Module Four: How to Handle Workplace Violence
Types of Behavior
Target the Behavior, Not the Person
Implement an Action Plan
Module Four: Review Questions
Module Five: Risk Assessment (I)
Understanding Anger and Aggression
Defusing & De-escalating Strategies
Communication Skills
Tactical Options
Module Five: Review Questions
Module Six: Risk Assessment (II)
Identifying the Hazard
Assessing the Risk
Controlling the Risk
Evaluating & Review
Module Six: Review Questions
Module Seven: Being the Victim
What is Not Considered Bullying
Steps to Take
Module Seven: Review Questions
Module Eight: Checklist for Employers
4 Step Process
Addressing All Employees
Code of Ethics
Policy and Procedures
Module Eight: Review Questions
Module Nine: Interview Process
Identify a Bully in the Interview Process
Warning Signs
Case Study
Module Nine: Review Questions
Module Ten: Investigation Process
Advising Your Supervisor
Lodging the Complaint
Initial Response
The Investigation
The Findings
Review & Closure
Module Ten: Review Questions
Module Eleven: Developing a Workplace Harassment Policy
Scope and Philosophy
Principles
Intent
Options
Informal Complaint Process
Formal Investigation Process
Module Eleven: Review Questions
Module Twelve: Wrapping Up
Words from the Wise
Lessons Learned

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